In today’s world, the perception that “everyone is out for something,” causes a significant amount of mistrust and broken working relationships. With 10 years of experience in customer service related roles, I make it my priority to cultivate positive relationships with my borrowers. Accessibility, honesty, intent, and a clear plan of action are my personal four pillars of success. And, if we’re being honest, a fifth pillar of mine is stubbornness. When approached by a customer with a particularly difficult situation, I do not readily take “no” as an answer. While it may take a few extra steps and time to find a solution to a home lending problem, I do not give up until one is found. Helping people and making home lending a little bit less intimidating is my ultimate goal. If you have questions, day or night, feel free to drop me a line and we can talk about how I can help you!